For our German locations we are looking for a
Second level support for all technical inquiries from international customers as well as EPLAN service units Analysis, documentation and solving problems from 1st level and other departments Internal communication with other departments that may be involved in the process (e. g. QA, R&D, PM, Sales) Knowledge transfer to 1st level (FAQ) Coordination of experts needed from other departments for fast resolutions in case of serious problems
Engineer in the field of electrical / mechatronic engineering or comparable education Very good knowledge of the EPLAN platform and product range Strong analytical thinking for the analysis of complex technical problems High service and customer orientation as well as a high sense of responsibility Very good communication and contact skills in dealing with customers and colleagues Proficient in speaking and writing English and German
A job in a future-oriented and internationally successful family business Room for co-design and a team-oriented working atmosphere Individual training and an extensive continuing education program (Loh Academy) Freedom to actively pursue innovative topics at the market leader Short decision-making processes, flexible working hours and a wide range of voluntary social benefits
EPLAN develops and sells software solutions for electrical engineering, automation and mechatronics applications. It also advises customers on how to optimise their engineering processes. The company is a member of the Friedhelm Loh Group, a successful international player with over 12 production sites, more than 90 subsidiaries, and over 11,600 employees. For more information, go to www.eplan-software.com.
We are looking forward to receiving your online application, appreciating an indication on your availability and salary expectations. For more information, please go to www.friedhelm-loh-group.com/careers or get in touch with Anna Hühn, tel. +49(0)2173 3964 371.
2022-10-31T14:25:05.622Z FULL_TIME EUR YEAR null
Monheim am Rhein 40789